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HOW OUR SUBSCRIPTIONS WORK

LES CODES D’ABONNEMENT ?

AUGMENTEZ VOTRE POUVOIR D’ACHAT !

Il s’agit d’un abonnement de 20€ ou 30€ par mois permettant de recevoir un code d’une valeur presque 2 fois supérieure au montant que vous avez payé. L’abonnement de 20€ donne accès à un code d’une valeur de 30€, et celui de 30€ à un code d’une valeur de 50€. L’envoi de code d’abonnement mensuel s’effectue automatiquement par mail.


The subscription is linked to a commitment of 2 months. If you wish to terminate, find out how to do in the next article on termination.


Please note the following particularities:


• Subscription codes are valid for 30 days after they are sent
• The subscription code can be used by multiple people and several times
• Each month, cards can be used to book your session
• When validating the basket, the cards can not be cumulated
• Even if you have cancelled your subscription, your card is usable for 30 days from the date it is sent.

HOW TO USE YOUR SUBSCRIPTION CODE?

• Go to www.futuristgames.be/booking


• Effectuez votre réservation pour le produit VIRTUAL ZONE ou ARENA


• When validating your basket, enter the code (composed of numbers and letters) at the place provided for this purpose.

WHAT TO DO IF YOU DO NOT FIND YOUR CODE 

Each month, as a subscriber, you receive a subscription code by e-mail, allowing you to book.


If you don't find it in your email inbox, check your spam and add Futurist Games to your contacts so that our next emails/cards reach their destination.


If you can't find it in spam either, log in to my account page, then in the my orders tab, find your code by clicking on the order in question. Or contact customer service by sending an e-mail to info@futuristgames.be. Our team will send you your code.

HOW DO I TERMINATE MY SUBSCRIPTION? 

You want to unsubscribe, it's your choice and we respect it!


For those who wish to cancel their subscription, we invite you to follow the following steps:


☼ First, please contact the Futurist Games team by sending an email to our support at the following address: info@futuristgames.be.
Please attach in the email, all the information related to your request, namely:
• Surname and first name
• Email address used
• Clear request for termination

 

☼ In a second step, in order for your subscription to be cancelled, you must wait for confirmation of cancellation from our support. As a reminder, our customer service department answers you from Monday to Friday from 10am to 7pm.

 

Usually, most termination requests are processed within 48 hours of receipt at the latest.

L’abonnement est lié à un engagement de 2 mois. Les résiliations peuvent donc prendre effet dès le deuxième paiement

Malgré la résiliation, votre code d’abonnement reste valable durant sa période de validité (30 jours)

Cancellations can also be made through our contact form

INFORMATION ABOUT YOUR SAMPLE 

Direct debit from your bank account is the monthly subscription fee to Futurist Games, allowing you to receive a subscription code worth almost twice the amount you paid each month


This subscription code allows you to book on the desired date

You can change the payment method, to do so, log in to my account page, then in the payment method tab, you can change the payment method

 

 

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Phone: +32 465 352 646 / +32 251 324 88

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